Last night was the latest installment of why I am frustrated with Verizon FIOS.  Our love / dislike (I do not use the H word, just not part of my vocab) relationship with Verizon FIOS has been going on for over a year now, and I have to say that for the last several months it has been more of dislike than love.

Now before you go and pass judgment on me for what I am about to tell you, just hear me out and focus on the problem and not the superfluous details that surround the problem. OK, I admit it, I am an American Idol watcher (actually dedicated follower), I have not missed an episode all year, that was until last night. To be safe, we have a season pass set up so we do not miss a beat, but for some reason last night our FIOS DVR box decided it did not want to record American Idol, WTF? I mean, of all the episodes to miss, it had to be last night. Now this is not the first time that FIOS has done this to us, for some reason it was having difficulty recording LOST while we we watched it delayed by 15 minutes or so (conspiracy? I wonder if the magnetic force of the island had something to do with it????) But for me, last night was the straw that broke the camel’s back. I am just about ready to end this relationship with Verizon FIOS, but I cannot.

See, we switched to FIOS because we were fed up with Directv, and I will not under any circumstances go back to them. I mean the mere mention of a rain storm in our general area and the satellite signal went missing. That was enough to make you want to pull your hair out. Our local cable provider is Comcast, and I cannot remember the exact reason why we switched from them to Directv, but I am sure it was a valid reason. So what do we do? I guess we will continue to suffer through the FIOS “glitches” and just deal with it. One thing that would be helpful, at least from our perspective, is to have a better management interface, maybe, just maybe that small improvement would help up to better manage what in the world is going on with our DVR box. I got it, how about a web site where I can manage everything, kind of like Verizon does for their VoIP phone service, now there is a thought .