22nd June
2007
written by Will

It sounds almost cliche to say it, but there could not be (at least I think) a more simpler mantra to follow in the product development world to ensure that you are creating the absolute best product that you can. Take a look at some of the most successful web products going right now, and I would venture to guess that everyone from the receptionist to the development team to the head chief is living and breathing that product on a daily basis. Why do they do this? Simple, they are not only building the product, they are part of their target demographic of users, in essence, they are one of them.

Take a look at Facebook. I have heard stories (cannot confirm them since I have not had the pleasure of visiting their digs) that the office where the developers are is like a frat house. There are hammocks everywhere, various toothbrushes in the bath rooms and people running around in flip flops and shorts. Imagine that, the same sort of scene that you would see on any given college campus nationwide. These guys live and breath their product, they use it on a daily basis, they are part of the community that uses it. It is no wonder that Facebook continues to come out with cool features, they have part of their community right there, in house.

Why is it then that companies have the greatest intentions for products and then fail to own up and eat their own dog food when they launch the product? Is it that they lost faith in the product? Is it that they had the wrong team assembled to build and deliver the product? Is the company on a whole focused on too many products that it cannot afford to be laser focused on one thing? Whatever the reason, without fixing it, it becomes increasing harder to compete with those who do eat their own dog food.

So I say to you, if you are eating your own dog food, good for you, you are well on your way to being a leader in your space. For those of us who are not, start eating!

14 Comments

  1. 22/06/2007

    I could not agree with you more.
    You have to drink the coolaid!
    I think that may be AOL’s biggest company issue, the people who develop here, don’t whole heartedly believe in the product.
    I mean really? When I see a co-worker using the client, I laugh at them. That’s not good!

  2. 22/06/2007

    Laurent,
    Glad you agree. It is a cultural problem at larger companies and the only way to solve it is to drink the koolaid.

    Will

  3. 25/06/2007

    hee hee speaking of drinking the kookaid, how come this blog isn’t hosted on AOL Journals =P. j/k I know many reasons why you don’t host it there! It’s hard to eat your own dog food when you find products irrelevant to your life.

  4. 26/06/2007

    Holly,
    Thanks for calling me out like that ;-)! Perhaps if I was the Product Manager for that product I would have to eat my own dog food. Luckily for me, I am not ;-)

    Will

  5. 27/06/2007

    There are times when org structure get in the way. I know people who didn’t care about their product because they figured they’d be re-orged in three months and it wouldn’t be their product anymore.

  6. 27/06/2007

    Rocky,
    That is a sad state of affairs if a person does not care because they “think” they are going to get re-orged and therefore it would not be their product anymore. I guess it is a by-product of being a large company that produces a lot of products, not all are going to be home runs and not all product people actually care.

    Will

  7. draw poker on line…

    Doesn”t online poker software gioco di carte poker…

  8. poker regeln straße…

    Nah baccarat on line kostenlos poker spielen ohne anmelden jeu du casino gratuit acheter jeu de poker poker regeln straße…

  9. jeux de casino gratuitement…

    A jeux keno gratuites 7 card stud rules www jeux casino fr macchinette video poker jeu de roulette en ligne…

  10. After reading through your blog i have to post a comment, i normally dont do this but your blog is really great :)

  11. 15/01/2010

    cela va m’aider c’est sur , merci pour cette info !

  12. 15/01/2010

    Voila une tres bonne info merci

  13. Just want to say your article is striking. The clarity in your post is simply striking and i can take for granted you are an expert on this subject. Well with your permission allow me to grab your rss feed to keep up to date with forthcoming post. Thanks a million and please keep up the ac complished work. Excuse my poor English. English is not my mother tongue.

  14. my God, i thought you were going to chip in with some decisive insght at precise end there, not leave it with ?we leave it to you to decide?.

Leave a Reply